At Rise and Wear, we want you to love every purchase. If you are not completely satisfied, we’re here to help with a simple and transparent return process.

1. Eligibility for Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in original condition with all tags and packaging intact.

  • Certain products such as final-sale, discounted, or hygiene-sensitive items (e.g., innerwear) are non-returnable.

2. Return Process

  • Contact our customer support at support@[domain].com or call +91-XXXX-XXXXXX with your order details.

  • Our team will guide you through the pickup or drop-off process.

  • Once we receive and inspect the product, we’ll notify you about the approval or rejection of your return.

3. Refunds

  • If approved, your refund will be processed within 7–10 working days to your original payment method.

  • Shipping charges (if any) are non-refundable.

  • In case of COD orders, refunds will be processed via bank transfer after collecting account details.

4. Exchanges

  • Exchanges are subject to product availability. If unavailable, a refund or store credit will be provided.

5. Damaged or Wrong Items

  • If you receive a damaged or incorrect item, inform us within 48 hours of delivery for a free replacement or full refund.

6. Policy Changes

  • Rise and Wear reserves the right to amend this policy at any time. Updates will be posted on our website.